Giving power back to the shipper and carrier in vehicle logistics

By offering a transparent platform for vehicle shippers and carriers to collaborate, Auto Hauler Exchange is changing the way vehicles are shipped

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Our Story

We Were the Problem

Royce Neubauer, the founder of Auto Hauler Exchange, has over 24 years of experience as a freight broker across various industries. In 2020, he launched a vehicle division within his brokerage that grew quickly. However, Royce noticed a significant challenge in vehicle logistics: it was the most fragmented and disjointed sector he’d ever worked in.

He began talking to dealers, OEMs, and remarketers about their difficulties in moving vehicles efficiently. The consistent response was that they struggled to find enough carriers. On the other hand, when he spoke to carriers, they reported difficulties finding opportunities and driving with empty space on their trucks every day.

Royce realized the problem in vehicle logistics causing all the fragmentation is the broker keeping carriers and shippers from communicating. 

Royce decided to close his vehicle logistics division and create Auto Hauler Exchange — a groundbreaking marketplace that enables direct collaboration between carriers and shippers, eliminating the need for brokers. Within just a few months, over 40 dealers joined the platform, alongside thousands of carriers.

Since then, Auto Hauler Exchange has experienced rapid growth nationwide, as shippers and carriers recognize the advantages of bypassing brokers and collaborating directly through The Exchange. 

A group of people standing next to each other.
Two men and a woman standing in front of a sign.
Man booking a car through an auto hauler exchange
A truck carrier is transporting several cars
Our Purpose

Democratizing  Vehicle Logistics

Our mission is to create an online community for shippers and carriers to connect directly and eliminate empty miles while maximizing capacity. We want to give the control back to the carrier to allow them to fill their trucks as they see fit, while connecting them directly with the shipper and cutting out the middleman. Our technology creates a frictionless, efficient environment for vehicle logistics.

Our Leadership team

The Auto Hauler Exchange team has over 50 years of combined industry knowledge in automotive logistics and software development.

Frank Zombo
Frank Zombo
Vice President of Sales
Royce Neubauer
Royce Neubauer
Founder & CEO
Dana Randazzo
Dana Randazzo
Chief Operating Officer
Lindy Singer
Lindy Singer
Vice President of Marketing

We're hiring!

Customer testimonials

"Great communication, fast response, quick pay. Keeping it easy to haul for."

Enrique Valencia
Enrique Valencia
,

"Very polite to talk to! Easy to understand and ready to help with any questions! Had to call twice, they answered right away both times! Look forward to hauling for you again!"

Jeanine Emery
Jeanine Emery
,

"Nothing but exceptional to work with!  Easy to find and book loads, great support and assistance every time. Great experience!"

Juana de Jesus Sanchez
Juana de Jesus Sanchez
,

"The pay is good, come and join the team making our customers happy daily with good service from point A to B shipping their vehicles."

David Brown
David Brown
,

"Excellent company and Excellent communication. Easy to do business with. Highly recommended."

Nana Tsatsalashvili
Nana Tsatsalashvili
,

"Customer service if help is needed is outstanding."

Chad Blocker
Chad Blocker
,

“My personal experience with Auto Hauler Exchange has been top notch. Posting a load is easy. Getting it accepted by a carrier is even easier. And Auto Hauler Exchange does all the vetting for you. Auto Hauler Exchange pays the transporter on your behalf, and you always pay Auto Hauler Exchange for the transaction. There is no grabbing W-9s or insurance docs from the transporter.”

Scott Moore
Scott Moore
General Sales Manager
,
Suburban Volvo Cars

“I buy units from all over the Midwest for multiple stores within the Suburban Group. During my time, I have never experienced the speed and affordability like I had when I partnered with Auto hauler Exchange! Whether it is a single or full truck my purchases make it to locations with full transparency throughout the entire process.”

Ryan Law
Ryan Law
Multi Store Buyer
,
Suburban Group

“Auto Hauler Exchange has been a great partner of our store for a while now. They are always there when we need them, and frequently visit our stores making sure everything is taken care of. Today it was my turn to visit them. It was great to meet everyone on the team who makes it happen day in and day out. Thanks again for all you do!”

Terry Lange
Terry Lange
Sales Manager
,
Suburban Ford of Troy

"Wanted to let you know how happy I am with the service I've been getting with Auto Hauler Exchange. Not only are the prices extremely reasonable compared to shipping services provided by auctions, but the user interface is bar none the best I've used in the transport industry. Loading auction vehicles takes seconds (literally) when you have addresses saved, it's also been a huge help being able to quick quote for my sales floor for retail deliveries. Thank you for all of the assistance thus far!"

Antonio Sbrocca
Antonio Sbrocca
Pre-Owned Vehicle Sales Manager
,
Suburban Ford of Ferndale

“Just wanted to express our appreciation for your hard work and great follow through. Finding Auto Hauler Exchange has been a real plus to our Auto Purchasing needs, and be sure to always use me if needed as a reference. Our dealership personnel I manage are very grateful.”

Craig Pippin
Craig Pippin
Director of Remarketing
,
Jim Ellis Automotive

“I recently went back and audited quite a few of our shipping invoices AHX and I have done together and I have counted that you have saved me thousands over the past few months.”

Clayton Hays
Clayton Hays
Sales Manager
,
Jim Ellis Volkswagen of Kennesaw

“The Auto Hauler Exchange has been a complete game changer for me as I purchase vehicles from auctions. The speed, transparency and cost efficiencies are like something I haven’t experienced before. This new way of posting direct opportunities to a carrier has made me a believer!”

Dan Greene
Dan Greene
Pre-owned Director
,
Soerens Ford

“AHX has been a great partner to us. Their system is very user friendly to book and schedule deliveries for our customers’ cars, and we are constantly getting updated as to the status of the orders. Their pricing is very competitive and allows us to keep costs low even on the long or difficult delivery locations. We would highly recommend using them for any deliveries, whether it be local or across the country. Their team is always quick to respond and can help you through any questions or concerns you may have throughout the process. “

Matthew Stone
Matthew Stone
General Manager
,
Suburban Toyota of Troy

Our Green Initiative

Going digital helps reduce the carbon footprint in the environment in multiple ways, from minimizing gas emissions and wear-and-tear on the roads to saving trees and protecting waterways from runoff.

As a result of our digital model, we reduce empty miles driven by auto haulers immensely as well as maximize truck capacity, both of which lower emissions.

AHX can track which carriers and how many shipments are being moved on lower emission, or electric trucks, to help facilitate our partners’ green initiatives.

We push electronic BOLs, inspection reports, and proofs of delivery to facilitate our partners’ green initiatives. Furthermore, we digitize and create paperless billing and payments to further protect our environment.